Contact

Talk to a real human. Questions about fit, an order, a return, or which kit matches what is on your roof? Email support@katerv.com with your RV make and model, the brand and model of the unit on the roof now, and whether the cold air comes from vents along the ceiling or straight out of the unit, or use the form below. We answer the same business day, Monday through Friday.

Not sure what fits? Start with the guides. The ducted vs non-ducted check takes ten seconds and settles most fit questions. We would rather answer three questions before you order than process one return after.